Soft skills are personal attributes, personality traits, inherent social cues, and communication abilities needed for success on the job. Soft skills characterize how a person interacts in his or her relationships with others. Soft skills include adaptability, attitude, communication, creative thinking, work ethic, teamwork, networking, decision making, positivity, time management, motivation, flexibility, problem-solving, critical thinking, and conflict resolution.
Why Soft Skills Matter?
- Skills such as listening, collaborating with others, presenting ideas and communicating with team members are all highly valued in the modern workplace.
- Strong soft skills ensure a productive, collaborative and healthy work environment, all vital attributes for organisations in an increasingly competitive world
- The modern market offers consumers an unlimited number of choices through technologies such as the internet and smartphones. For these consumers, convenience and low prices are easy to come by, so customer service is often what influences the choice to use a particular business. The ability to communicate efficiently and effectively with customers is therefore a vital factor in an organisation’s success.
Process of Soft Skill Training
ANALYZE : We identify your Training objectives and needs. A study on your current business and participants’ profile, experience and academics is done.
ADVISE : Based on your company’s requirement, we propose a program outline. We finalize a program along with required case-studies. A mode of delivery (Classroom, LVC, Self-study) is selected whichever is apt for your team. We shortlist a trainer suitable for your program.